Privacy Policy

Welcome to Plexi. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Account information (username, email address)
• Profile information (bio, profile picture)
• User-generated content (videos, comments, messages)
• Contact information for customer support

Usage Information

We automatically collect certain information when you use our app:

• Device information (device type, operating system, unique device identifiers)
• App usage data (features used, time spent, interactions)
• Log information (access times, error logs)
• Location information (if you grant permission)

Camera and Photo Library Access

With your permission, we access:

• Camera for capturing videos and photos within the app
• Photo library for selecting existing media to share
• This access is used solely for app functionality and content creation

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our video sharing service
• Process and facilitate user interactions (messages, comments, gifts)
• Personalize your app experience and content recommendations
• Ensure platform security and prevent abuse
• Communicate with you about app updates and support
• Analyze app usage to improve our services
• Comply with legal obligations

3. Information Sharing and Disclosure

Public Information

Certain information is public by default:

• Your profile information (username, bio, profile picture)
• Videos and content you choose to share publicly
• Comments and interactions on public content

Service Providers

We may share information with third-party service providers who assist us in:

• Cloud storage and content delivery
• Analytics and app performance monitoring
• Customer support services
• Payment processing for virtual gifts

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or abuse of our services
• Protect the safety of our users

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Monitoring for unauthorized access or breaches

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Improve our services through analytics

You may request deletion of your account and associated data at any time through the app settings or by contacting us.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Users between 13 and 18 must have parental consent to use our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending you a notification through the app
• Updating the "Last Updated" date at the top of this policy

Your continued use of the app after changes are posted constitutes your acceptance of the updated Privacy Policy.